Office Assistant (M/F)LHH

The Adecco Group Switzerland

For one of our clients, a renowned institution based in Geneva, we are looking for an Office Manager (M/F):

Your Responsabilities:

• Adhere to the service excellence model to ensure every interaction with members leaves a lasting impression.
• Apply service excellence principles to all engagements; promptly welcome members, vendors, and visitors to the office, and promptly address their inquiries or direct them to the appropriate personnel.
• Handle incoming telephone calls, addressing inquiries or routing them to the relevant department personnel as needed.
• Manage mail sorting and distribution, as well as prepare departmental correspondence and documents.
• Contribute to enhancing business efficiency and member services by performing various functions and assisting with tasks as needed.
• Procure and oversee office supplies as necessary, ensuring smooth operations.
• Support colleagues, branches, offices, and departments across the company with various tasks and initiatives.
• Foster positive professional relationships with both members and colleagues.
• Create and manage databases and spreadsheets to facilitate departmental reporting, utilizing diverse software applications. Generate simple to intermediate database queries for analysis when required.
• Address member inquiries and requests promptly, efficiently, and with a friendly demeanor.
• Engage in diverse short and long-term projects as assigned.
• Participate in training programs offered by the company.
• Coordinate scheduling of conference rooms and meetings as needed.
• Fulfill any additional duties within the scope of the institution directed by management.
• Ensure compliance with the institution and anti-money laundering policies and procedures.
• Vigilantly observe and report any suspicious activity.

Your Profile:

• Successful attainment of education requirements and a minimum of 3 years as Office Manager/Administrative Assistant.
• Substantial banking experience is a strong asset
• Proficient computer skills with a strong understanding of Microsoft Office applications
• Outstanding aptitude for customer service.
• Exceptional verbal and written communication abilities in both French and English.
• Enthusiasm for embracing new responsibilities as the role progresses.
• Strong organizational skills and willingness to occasionally work extra hours as required.