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Senior Manager IT Infrastructure Operations (m/w)

On Monday, March 30,

Offer criteria

  • Manager
  • Lausanne
  • Permanent contract
  • Full Time
  • Fields of expertise: Sourcing , Strategy , Forecast , Budget , Controls See more , Delivery , Support , IT services , External , Consolidation , Functional programming , Operational support , Strategic , IT infrastructure , Clear Show less

Company: Michael Page

To strengthen our Client, in Industry Sector, we are currently looking for

Job description

* Responsible for the effective and efficient operational support of all third party and internally managed IT infrastructure services.* Responsible for operational service management to ensure quality, efficiency, productivity and agility goals are achieved.* Contributes to the development and execution of strategy, and ensures its alignment with the enterprise's IT, business strategy, and the delivery of capabilities required to achieve business success.* Provides oversight for the operations and support of IT systems that fulfill the needs of the business* Leads the development of the operations aspects of the strategy and roadmap and ensures its integration with the broader IT and enterprise strategic plans.* Fosters a business-oriented culture and mindset driven by continual service improvement techniques.* Provides leadership, coaching and direction to the IT operations staff.* Builds and maintains relationships with other IT leaders to develop a clear understanding of business needs; ensures cost-effective delivery of IT services to meet those needs and is able to respond with agility to changing business priorities.* Develops and controls the IT operations annual operating and capital expenditure budget and manages expenses to stay within plan.* Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IT operations environment.* Maintains currency on new technologies and service management practices, and provides direction on what emerging IT operations technologies and methods could/should be introduced, integrated and assimilate* Supports the sourcing strategy and provides oversight for vendor and partner relationship management.* Works with the leadership team to forecast future skill needs to acquire and develop a workforce with the appropriate mix of business knowledge, technical skills and competencies. Works toward a balance between growing the agility required to achieve digital business objectives and ensuring the core IT functions are reliable, stable and efficient.

Profile description

* Master's degree in computer science or equivalent.* 10 years minimum of professional experience in IT.* 5 years minimum of progressive leadership responsibilities.* Experience in leading IT operations teams in complex and dynamic environments.* Effectively managing of cross-functional teams, influencing key stakeholders, across the organization and within complex contexts.* Certifications (Microsoft, Cisco, ITIL, etc.) would be a plus* Establishing standard processes and managing the performance to achieve key metrics.* Budget planning and financial management.

Reference: 108440_MP_CH

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