Operational Efficiency Officer

Michael Page

GenevaTemporary work
Il y a 15 jours

L'entreprise : Michael Page

Our client is an international organisation based in Geneva

Description du poste

- Oversee policy and procedures for grant management across units for efficient, quality outcomes.

- Schedule tasks, allocate resources, and monitor project performance.

- Address stakeholder needs and report on project progress

- Flag issues, resolve dependencies, and elevate concerns for upper-level decisions.

- Lead interdepartmental meetings for alignment.

- Assess future system needs and resource benefits.

- Update grant procedures with stakeholders.

- Examine policy impact on systems and data with relevant teams.

- Liaise with IT for technical solutions; oversee data migration and timelines.

- Conduct user acceptance testing; document and share updates.

- Collaborate on change plans and materials, ensuring stakeholder involvement.

- Execute assigned change management tasks.

- Provide user support, track issues, and ensure timely solutions

- Propose risk monitoring strategies, setting improvement targets where needed.

- Track operational metrics and report exceptions to management.

- Create FAQs based on user queries.

- Periodically review and improve operational processes.

Description du profil

- University degree in public policy, public health, finance, economics, business administration or equivalent and a project management certification is a plus.

- At least 3 years of experience in project management and coordination between cross-divisional teams

- Previous experience using change management techniques to implement organisational change

- Fluent English, and high level of French, additional languages are a plus.


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Référence : JN-092023-6193123_MP_CH